Responsible Gaming

Our Commitment

Maxim88 is a real-money casino. We're explicit about that. We want our members to play within their means and stop when it stops being fun. To support that, every Maxim88 account ships with self-management tools (deposit limits, session timers, cooling-off periods and full self-exclusion) and our support team is trained to act on them immediately when requested.

You Must Be 18 or Over

Maxim88 is restricted to players aged 18 or older. We verify age during KYC; accounts found to be under 18 are closed immediately and any deposits refunded. Do not allow anyone under 18 to access your account.

Signs Gambling May Be a Problem

Some signs to take seriously, in yourself or someone close to you:

• Spending more time or money gambling than originally intended.
• Chasing losses — depositing more after a losing session in an attempt to "win back."
• Hiding gambling activity or amounts from family or friends.
• Gambling money you can't afford to lose — rent, groceries, savings, borrowed funds.
• Feeling restless, anxious or irritable when not gambling.
• Gambling to escape stress, depression or boredom.
• Lying to others about how much you've won or lost.

If any of these resonate, talk to someone. The National Council on Problem Gambling (Singapore) operates a free, confidential helpline at 1800-6-668-668.

Player Tools at Maxim88

Every member can configure these tools from the account dashboard, or via live chat / Telegram @maxim88_support:

• Deposit limit. Set a daily, weekly or monthly cap. Limits decrease immediately; increases take 24 hours to apply (a cooling-off window so the decision isn't made in a heated moment).
• Loss limit. Cap your net daily/weekly losses. Once hit, you can't place further wagers until the period resets.
• Session time limit. The site auto-logs you out after your set duration.
• Time-out (cooling-off). A 24-hour, 7-day, or 30-day pause. Account is fully inaccessible during the period.
• Self-exclusion. 6-month or permanent. Once activated, the account is closed and any further registration attempts using your details will be refused.

Help & Resources (Singapore)

• National Council on Problem Gambling (NCPG) — Helpline: 1800-6-668-668 (24/7, free, confidential).
• Web Chat: ncpg.org.sg → 'Get help'.
• Self-Exclusion (Singapore Land-Based Casinos): apply via NCPG for casino exclusion in addition to your Maxim88 self-exclusion.
• Gambling Counselling: One Hope Centre, Blessed Grace Social Services.

Resources (International)

• Gamblers Anonymous — peer support meetings worldwide.
• GamCare — UK-based but accepts international callers.
• BeGambleAware — education and confidential support.

Practical Tips for Staying in Control

1. Set a budget before you log in. Decide what you'll spend tonight before the first deposit. Stop when you hit it — win or lose.
2. Set a session timer. Use Maxim88's built-in tool or your phone's clock.
3. Never gamble money you need. Rent, food, bills, debt repayments — these are not gambling funds.
4. Don't chase losses. The single most damaging habit. The math doesn't care that you're "due a win."
5. Take regular breaks. Step away every hour. Stand up. Drink water. Make sure you're playing for fun, not on autopilot.
6. Keep gambling social and time-limited. If it's becoming solitary or compulsive, it's time to pause.

Requesting Self-Exclusion

If you want to self-exclude immediately, message @maxim88_support on Telegram or use live chat. You can specify: 24 hours, 7 days, 30 days, 6 months or permanent. We act on these requests within minutes and do not require justification.